Convenience is key when you rent with Home Properties! That’s why we are always open. Our 24-hour Emergency Maintenance Service ensures we are available to help when you really need us. Please call us for all urgent service requests. For routine, non-urgent service requests, please submit an online service request form or call us. To view service request details, for both urgent and non-urgent requests, please check our our Service Request Guidelines page (click on “Resident Services” tab, and select “Service Request Guidelines”). Home Properties is open 24/7 – we're ready and happy to help!